Sony Fixes PlayStation Plus “Technical Error” With Pricing – Affected Customers Refunded
May 26, 2022 Andrew Cheng

The new PlayStation Plus plans went live just a couple of days ago in Asia (including Malaysia), and many players who are trying to upgrade to the new tiers reported issues with the pricing. Well, Sony has fixed this “technical error,” and affected players will be refunded in the form of credit.

Before the fix was implemented, players who have previously bought a PS Plus membership at a discount were forced to pay back the difference in order to upgrade to a higher tier. After today’s fix, we notice that the upgrade cost to Deluxe from the Essential tier on our account went down from around RM400 to RM374.79 – that’s quite a big difference.

Given that the upgrade cost will be pro-rated to the subscription period of your current plan, you’ll have to pay quite a bit if you’ve been stacking your PS Plus subscription like we did. It’s also worth noting that once you did the upgrade, you can still redeem a PS Plus membership voucher, but it will be converted to a length of time on your current plan “equivalent to the monetary value of the voucher.”

Say you’re claiming a 12-month PS Plus voucher. If you’re on the Deluxe plan, it will be converted to 190 days of subscription; 219 days if you’re on the Extra tier. Of course, if you’re on the Essential plan – or you don’t have an active PS Plus membership – you’ll get 365 days of subscription to the Essential tier instead.

Unfortunately, the launch of the new PlayStation Plus plans are off to a bit of a rocky start. More details on the new PS Plus tiers can be found here, and you can also find the full list of games offered to Extra and Deluxe members right here.